Visiting Google-plex this week: got questions?

Very excited to be able to visit the Google campus in Mountain View this week. Please send me your wish list of questions, prompts, concerns…

Upselling Sales: To Sell is Human

Readers beware: I haven’t yet read the book, To Sell is Human.  My comments are based on a talk given by the author, Daniel Pink, at an Author Event at the Free Library of Philadelphia.

While I will certainly read the book, I came away from the event a bit disappointed in Pink’s latest effort to apply fresh thinking to the pedestrian concept of “selling.”   His thesis is that while 1 in 9 full-time workers is engaged in selling, the other 8 are also influencing and persuading others in their commercial and personal interactions.  He claims that while business schools teach the elements of commerce, few teach how to be more effective in sales.  While I totally subscribe to the need to embrace and elevate our “sales-selves,” my initial response is that Pink has engaged in a bit of publication “up-selling” to promote his views.  In his previous work (A Whole New Mind and Drive), Pink has made abstract concepts more accessible; I fear that in To Sell is Human, he has made a simple concept unnecessarily complex.

Pink spoke about the need to apply a “servant selling” perspective that increases the power of the seller by reducing it.  He suggests that prospective buyers no longer rely on sellers for information; instead, there is “information parity” in the relationship between buyer and seller. To be effective, the seller must be a more active communicator (an “ambivert”), pitching with questions, listening to offers made by the buyer, and ultimately, exchanging products or services that make life better.

I’m sure the book will offer engaging interviews, surveys, and anecdotes to flesh-out the somewhat contrived-sounding lists of personal qualities, skills, rules that Pink laid-out in his Free Library talk.  Perhaps my enthusiasm for the book was dampened by the nature of the interaction, which was a bit too traditional in its approach to promoting Pink’s reconstructed views of economic behavior.  I challenge the author to apply his new paradigm of effective selling to the conventional “meet the author” and “book-signing” event.

Daniel Pink’s book tour: To Sell is Human

Looking forward to attending Daniel Pink’s lecture @ the Free Library of Philadelphia on Tuesday, 1/22 @7:30pm: brave the cold and join me!

While I’m loathe to think of myself as a “groupie,” I have really been inspired by the perspective Pink has taken to the way we can understand our place in the economic world (A Whole New Mind); also, how we can understand what motivates us (Drive).

This book promises to offer some interesting perspective on a belief I’ve held for a long time: we are all selling something. A good friend, a pharmacist by profession, talked about this years ago as our children were beginning to find their places in the world of work.  Teachers are selling knowledge and thinking; mechanics are selling parts and fixes; mathematicians are selling equations and solutions… There is no shame in being a great seller; indeed, selling one’s value proposition is what career acceleration is all about.

While I like to think of myself as a service provider, I am clearly selling an approach to life and work.  If you can’t join me tomorrow, I hope you’ll read and comment on what I share on this site and on my new FB page: <http://www.facebook.com/CareerAccelerationNetwork>  I hope to be relevant and not redundant: your active participation will help me meet my challenge!

 

Back to School/Work, inspired by Mike Rose, Daniel Pink

Was inspired by Krista Tippett’s “On Being” interview with UCLA education professor & educational philosopher, Mike Rose.  The conversation celebrated the authentic integration of learning and work by honoring those whose work seems pedestrian – the waitress, the plumber, the mechanic.  Rose raises the banner for those whose work reflects their intelligence and ability to achieve tangible outcomes, without the benefit of certifications or degrees.  At the same time,  Rose is an advocate for  teachers and educational institutions that  integrate these learners into academia; for authenticating and adding value to “the academy” through the contribution of these workers/students.

I see some elegant connections between this approach to experiential learning and Daniel Pink’s explanation of what drives people, e.g., autonomy, mastery, and purpose (elements of Pink’s Operating System 3.0).  IMO, those seeking meaningful work can find some useful support and direction in  the work of these thinkers/writers/bloggers.  Check-out the APM interview with Mike Rose; the TED talk with Daniel Pink; embrace this thinking as you return to find meaning at school and work…

 

Healthy lifestyles – traditional employment – Philadelphia

Check-out this list of Delaware Valley employers recognized by the Philadelphia Business Journal for promoting healthy lifestyles. For those seeking traditional employment, this seems like a useful criteria! Of course, I’m offering this as information without specifically endorsing the validity of this list, assembled by a 3rd-party source through a survey: Caveat emptor!

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